If you are local to our area, you can choose porch pick-up at no additional cost.
- We ship through USPS First Class and Priority Mail. The cost is typically $3-$12 depending on size of package and location of recipient.
- We work to ship orders within 10-14 business days after your order is placed.
- Tracking for your order is emailed to you once your order is shipped. Tracking updates are available typically within 1 day of shipping.
- If you wish to reship an unclaimed, refused, or undeliverable package you are responsible for the new shipping cost. Unclaimed, refused, or undeliverable packages that are returned to us will be processed as a return and the original form of payment will be refunded, less any additional shipping expenses.
- We are not responsible for lost, misdelivered, or stolen packages, or packages that were sent to the address that was entered in at checkout that the customer failed to correct. If your tracking shows that your package has been delivered, please check with your neighbors and family members to make sure they did not receive it by mistake. Then feel free to file a claim with the appropriate delivery service.
- We are not responsible for return shipping costs when returning items for a refund or for lost returns.